Refund policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, have taken possession of the goods.

Special provision for pre-orders:
For pre-orders whose shipment takes place at a later date, the withdrawal period also begins only upon receipt of the goods. Placing the order alone does not shorten or otherwise affect your statutory right of withdrawal.

Exercising your right of withdrawal

To exercise your right of withdrawal, you must inform us,

AkibaDreams GmbH
Siemensstrasse 1
53121 Bonn
Germany
E-mail: harajukudreams@dokomi.de

of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an e-mail). You may use the model withdrawal form provided below, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (except for the additional costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us).

The reimbursement will be made without undue delay and in any event not later than fourteen days from the day on which we receive notice of your withdrawal. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless we have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold the reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earlier.

Return of goods

You must send back or hand over the goods to the following address without undue delay and in any event not later than fourteen days from the day on which you informed us of your withdrawal from this contract:

Return address:
Ekinci Textile Consulting & TRading
Bilker Allee 176d
40217 Düsseldorf
Deutschland

Please do not send returns to the business address of AkibaDreams GmbH in Bonn, as they cannot be accepted there.

The deadline is met if you send the goods before the period of fourteen days has expired. You will bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To:
AkibaDreams GmbH
Siemensstrasse 1
53121 Bonn
Germany
E-mail: harajukudreams@dokomi.de

I/we () hereby give notice that I/we () withdraw from my/our () contract of sale of the following goods () / for the provision of the following service (*):

– Ordered on () / received on ()
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is notified on paper)
– Date

(*) Delete as appropriate.